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Remote Computer IT Support

Wherever you are in Australia or New Zealand

Remote Business IT Support

Let us be your IT Support Nerds

Hard to pick an IT support person isn't it - Let us make it easy for you.

Professional Staff

Professional Staff

We pride our selves in finding great staff that also have great IT skillsets.

Business Hours Support

Business Hours Support

Open from 8am to 5pm with extended hours when required.

Reduce IT Support Costs

Reduce IT Support Costs

Helping your business by providing quality remote support.

Ask Us Anything

Ask Us Anything

It doesn't matter what you need setup, fixed or migrated we can help - just ask.

Fixing Your Computer Issues.

Affordable Remote Business IT Support

Nerds IT Support

Build Strategies, Build Confidence, Build Your Business.

Why Nerds IT Support?

How our IT services can help you and your business.

 

In this day and age, your business needs reliable computing. IT issues mean potential lost income while waiting for a fix.

Without your own IT Department, that wait could blow out to days. With our Remote IT Support and Managed IT Services packages, we can help.

Our team brings together over 40 years of IT experience to bring you hands-on skills to solve your issues quickly and affordabley.

Why Nerds IT Support

Monthly IT Support Packages

Choose from off support or remote support bundles

Quickly Resolved IT Issues

Quick remote access support means your problem is fixed now.

Any Software Package

We support any software packages - if you use it we support it.

Home Use

Do you need support for your home as well - just call!

Request Call Back.

Would You Like To Speak To One Of Our IT Professionals Over The Phone?

Some of our clients

These businesses made the change to our IT Support

Anything IT. We can do it.

Need something done. Others refused. Let us know.

Office 365 Management

Initial configuration and management of Office 365

Network Monitoring

Monitor your network for outages and misbehaving equipment.

Cloud Backup

Off site secure backup of your business data.

IT Security

Security monitoring and audits.

Virus Protection

Industry leading protections and monitoring.

Desktop Upgrades

Build and deploy new desktops for your schedules upgrades.

Server Upgrades

Server hardware and software upgrades and migrations.

IT Helpdesk

Need a team but not a full time employee?

Trusted by Small to Medium Business for Uptime

Supporting your Daily IT needs as well as your IT Infrastructure.

(07) 31 846 756 Get a Quote

Hourly Support Rates

Build Strategies, Build Confidence, Build Your Business.

Quick Fix
$ 90  / 30 mins
  • Coffee & water service
  • High speed Internet
  • Opening hours (9:00 – 19:00)
  • Hot desk
  • Limited printer & scanner
  • Limited meeting room access
  • Event and showroom use
Small Problem
$ 135  / 45 mins
  • Coffee & water service
  • High speed Internet
  • Opening hours (9:00 – 19:00)
  • Hot desk
  • Limited printer & scanner
  • Limited meeting room access
  • Event and showroom use
Professional
$ 180  / 60 mins
  • Coffee & water service
  • High speed Internet
  • Opening hours (9:00 – 19:00)
  • Hot desk
  • Limited printer & scanner
  • Limited meeting room access
  • Event and showroom use
Additional
$ 45  / 15 mins
  • Every Additional 15minutes
  • High speed Internet
  • Opening hours (9:00 – 19:00)
  • Hot desk
  • Limited printer & scanner
  • Limited meeting room access
  • Event and showroom use

Managed Services Packages

Pricing shows level of support. If you require one thing but not the other let us know and we can easily tailor a plan for you.

Essentials
$ 79  / month

Who would this suit?
Startup or one laptop business. Can be used as per user pricing.

  • 1 User
  • Webroot Antivirus
  • SPAM Protection
  • Office 365 Email and Office Suite
  • Common Computer Adjustments
  • Scheduled Computer Maintenance
  • Remote Support (Pay as you Go)
  • Remote Monitoring
  • Server Support
  • Desktop Monitoring
  • Server Monitoring
  • Weekly Report
  • Monthly Security Audit
  • Onsite support extra if needed.
Peace of Mind Plan
From $ 180  / month

Who would this suit?
Startup or someone just needing to make sure they are protected

  • 1-3 Users
  • Webroot Antivirus
  • SPAM Protection
  • Office 365 Email and Office Suite
  • Common Computer Adjustments
  • Scheduled Computer Maintenance
  • Remote Support (5 tickets)
  • Remote Monitoring
  • Server Support
  • Desktop Monitoring
  • Server Monitoring
  • Weekly Report
  • Monthly Security Audit
  • Onsite support extra if needed.
Managed Services Bronze
$ 680  / month

Who would this suit?
Startup or someone just needing to make sure they are protected

  • 3-10 Users
  • Webroot Antivirus
  • SPAM Protection
  • Office 365 Email and Office Suite
  • Common Computer Adjustments
  • Scheduled Computer Maintenance
  • Remote Support (15 tickets)
  • Remote Monitoring
  • Server Support
  • Desktop Monitoring
  • Server Monitoring
  • Weekly Report
  • Monthly Security Audit
  • Onsite support extra if needed.
Managed Sercices Ultimate
$ 2500  / month

Who would this suit?
Startup or someone just needing to make sure they are protected

  • 10-20 Users
  • Webroot Antivirus
  • SPAM Protection
  • Office 365 Email and Office Suite
  • Common Computer Adjustments
  • Scheduled Computer Maintenance
  • Remote Support (50 tickets)
  • Remote Monitoring
  • Server Support
  • Desktop Monitoring
  • Server Monitoring
  • Weekly Report
  • Monthly Security Audit
  • Onsite support extra if needed.

 

 

 

Managed IT Services Calculator

Use the slider to select what you have in your IT environment
to get an estimate of a monthly pricing package.

 

 

 

 

 

 

Monthly Package Pricing will appear here as you adjust the slides.

Disclaimer: This tool is to give you an estimate only of a monthly Managed Services package for your business. Please contact us so we can get an exact quote to you for what you need.
Pricing is ex GST.